For account, billing, or onboarding questions.
hello@vellum.devVellum / Support
Get help
We're a small team. Most replies land within one business day; design partners get priority.
Bug reports
Reproducible bugs go faster as a GitHub issue. Include the sheet ID + browser console trace if you have them.
Open a bug report on GitHubStatus page
Live system health — check here first if something feels off.
View live statusSales
Enterprise / SOC-2 / SSO conversations. Or if your firm wants to be a design partner.
sales@vellum.dev